Free Webinar — Tuesday 12th May · 12.30–1.15pm

People don't leave jobs.
They leave managers.

Join this free 45-minute webinar to understand why psychological safety is the foundation of every high-performing team — and what you can do about it.

📅Tuesday 12th May 2025
🕐12.30 – 1.15pm
💻Online (joining link on registration)
🎟️Free — places are limited
Claire Ritchie — No One Left Out

About Claire

On a mission to hardwire trauma-informed care into people, practice and policy.

I've been guiding organisations through this transformation for over a decade, starting with the multi-award-winning, collaborative, 'Psychology in Hostels' project — pioneering full-time psychologists in homeless services.

For me, trauma-informed practice isn't an option. It's what keeps staff well instead of exhausted, turns services into places of safety, not distress, and ultimately helps reduce health and social inequalities.

My consistent finding: trauma-informed practice doesn't take hold in unsafe teams. If people are afraid to speak up, take risks, or admit mistakes — nothing changes. Psychological safety is the enabler of innovative practice. Get that right and the rest falls into place.

We can do this, together!

Claire Ritchie
Director and Founder
No One Left Out

What You'll Take Away

In 45 minutes you'll move from awareness to action. This isn't a lecture — it's a practical session designed to give you tools you can use immediately.

01

Understand the Perception Gap

Why managers consistently rate their team's psychological safety higher than staff actually experience it — and why that gap is a risk problem, not just a culture problem.

02

Recognise the Behaviours

The specific behaviours that indicate high or low psychological safety in your team — so you can see clearly what's happening and name it with confidence.

03

Learn How to Measure It

Practical tools to measure psychological safety in your organisation — so you can track progress, make the case for change, and know what to do next.

This webinar is for you if…

  • You manage a team
  • You want practical tools you can use immediately
  • You're willing to look honestly at your own behaviour

What you'll leave with

  • A clear understanding of the perception gap
  • A framework for recognising safe and unsafe team behaviours
  • A practical tool to measure psychological safety
  • Confidence to name what you're seeing and take action

Reserve your place — it's free.

Tuesday 12th May · 12.30–1.15pm · Online · Free

Register for the Free Webinar

Complete the form and Claire will send you the joining link and everything you need ahead of the webinar on Tuesday 12th May.